Terms & Conditions

Billing

We accept all major credit cards, all debit cards, and Paypal.

Shipping

All orders will ship within 2 business days from when the order was placed.  Orders placed after 3pm on Friday will be processed the following Monday.  You will receive an e-mail confirmation of your order, and a shipping confirmation email once your order has been shipped. The shipping confirmation email will include a tracking number for your package. All packages are shipped via USPS and can be tracked online at https://www.usps.com/. If you do not receive an email confirmation please contact us at (615) 939-1154 or at therufflednest.tn@gmail.com.

We offer flat rate shipping of $6.00 in the U.S. and Canada and free shipping over $100. International orders will have a $20 flat shipping rate.  Once an order is placed, changes and cancellations cannot be made. Due to shipper restrictions, at this time shipping is not available for P.O. Box addresses and APO’s. We can ship worldwide.

 

Returns

10 Day Return policy from date of delivery receipt.  Because of our fast turn around time, there are no exceptions to this policy.

ALL SALE ITEMS ARE FINAL SALE AND CAN NOT BE RETURNED.

Items must be in new, unworn condition, with tags still attached.  If your return does not meet the above criteria, do not attempt to return it, as it will be rejected.  Each item is carefully checked for defects before shipping.  In the case of a rejected return, the cost of shipping the item back will be the responsibility of the customer.  

Before Returning make sure:

1.  The item meets the condition requirement above stated.

2.  Include a copy of the original receipt with reason for return noted.

3. Package in original packaging or similar USPS packaging to avoid damage in shipment.

4.  Email us at therufflednest.tn@gmail.com with the tracking number so we have record of your expected return.  We are not responsible for items that are lost or damaged while in-transit to us.

5.  Returns can also be made at the store.

Ship to:

The Ruffled Nest
111 Stadium Dr.
Hendersonville, TN  37075

Once we receive your return, it will be processed within 2 business days. After your return is processed, you will receive an email notifying you of the amount returned to the method of payment used for the purchase.  This amount will be for your returned item(s) and any applicable taxes. Shipping charges are non-refundable.